Tuesday, April 4, 2017

April 2017 Supplier Community Update

National Supplier Management (SM) Team Updates

As we continue to streamline our Supplier Management team, we have some additions and changes to share with you.

Mark Hackenberry has taken on the role of Vice President of Southern Cross.  With this change, Melissa Angle will now oversee the Gourmet & Ethnic Supplier Management team and the Medford, NJ Supplier Management Team.  Melissa’s direct reports include:  Meagan Kessel, Maureen Hines, Lisa Madsen, Richard Bruns, Joseph Roy, John Jablonowski, Frank Zacharewicz, Nancy Semmelrock, Dan Bowersett and Alana Mahdalik.

John Jablonowski has joined the Supplier Management team as Group Manager.  John’s responsibilities include the management of:  Deals of Massive Discount (DMDs), Chain Ads, and the Medford, NJ Supplier Management team.  Reporting to John will be Melissa Carpineto, John Spitzkopf, Matt Chesla, Kristen Hayden and Bonnie Worrell.

  • Melissa Carpineto has joined the team as Supplier Manager, Chain Ads. 
  • John Spitzkopf has joined the team as Supplier Manager. 
  • Kristen Hayden has joined the team as Associate Supplier Manager.
  • Bonnie Worrell has joined the team as Supplier Management Coordinator.  Bonnie will support John Spitzkopf and Melissa Carpineto,
Frank Zacharewicz has joined the team as Group Manager, Kosher.  Frank will be responsible for managing and implementing all Kosher Programs for UNFI.

Jared Clark has joined the team as Supplier Manager.  Jared will be responsible for the Milk and Cream, Yogurt and Cultured Beverages, Functional and Non-Functional Refrigerated Beverages, Non-Dairy Beverages and Single and Multi-Serve Refrigerated Beverages.  Jared will be transitioning to his new role over the next few weeks. Jared will report to Maureen Hines and is based out of Chesterfield, NH.

UNFI Supplier Management Contacts

An updated list of UNFI Supplier Managers, contact info, line and category assignments can be found here on UNFI’s Supplier Support Site.

UNFI Education Series – Inbound Logistics

We have recently added another installment of our Supplier Education 101 Series - Inbound Logistics 101.  Our next topic will be Marketing – be on the lookout!  Visit UNFI’s Supplier Support Site / Supplier Education to access the series.

UNFI Policy Update

UNFI’s policies regarding item activations were updated effective January 1, 2017.  UNFI will assess a nominal charge of $300 per Distribution Center (50% Discount for Suppliers with Annual Advertising Agreement) for the activation of an existing item.  Existing items are defined as an item that is made available in additional distribution center(s) after its new item launch period has taken place.    Please contact your Supplier Manager with any questions or concerns.

Supplier In-Site (SIS) Data Sharing Portal Enhancements

UNFI has enhanced our Supplier In-Site (SIS) reporting portal with new functionality and a clean, simple look and feel.  The SIS portal is a web based reporting tool for sales data down to the item and store level, providing immense value to suppliers who are looking to understand their business. Contact your Supplier Manager or Emma Padden for more information. New SIS functionality includes:

  • The ability to export reports in excel or pdf format
  • The ability to set up subscriptions to have reports automatically generated and emailed to you on a weekly, monthly or quarterly basis

250-300% Increase with Customer Portal Ads

Statistics show an average increase of 250-300% in visits to a supplier’s product listing page when a Customer Portal banner ad runs.  Advertisers receive Monthly Activity Reports after an ad is featured showing total impressions, average time spent on the page and number of clicks. Ads are especially effective when placed in conjunction with a special focus or promotion. May’s special focus is Gluten Free; June’s is Summer Fun.  Contact your Supplier Manager or Emma Padden for more information.

Haddon House Integration Update

The Haddon House Howell facility is fully converted to UNFI’s ordering systems.  Accounts payable for both DCs (Howell and Richburg) is still being handled from the Medford offices.

With this conversion complete the UNFI's Inventory Planning and Replenishment (IPAR) team will be doing some supplier reassignments to better balance the overall workload of the buying team.

UNFI has moved some of The Fresh Market (TFM) business to DCs closer to the customer’s stores to provide better service.  The Howell TFM business is moving completely to York.  Approximately one third of the Richburg business moves to Greenwood and another third moves to Sarasota.  All this was effective March 26.

Supplier Portal Enhancement: Improved Appointment Visibility

Starting in May, suppliers will have access to an appointment module within the Supplier Portal that will show delivery appointments and the details related to those appointments. You will be able to see status information such as whether an appointment has been scheduled, rescheduled, landed or cancelled.

Additionally, all carriers and any suppliers that perform their own carrier activities will now have the opportunity to request access to the appointment management capability within the Supplier Portal. This will allow all applicable carriers and suppliers to use the Portal to perform the following activities:

  • Accept loads
  • Request appointments
  • View confirmed appointments
  • Request to reschedule appointments
  • View confirmed rescheduled appointments

Please share this information with your carriers and let them know they can submit a request for UNFI Supplier Portal access here.

Competitive Freight Rates

Let UNFI handle getting your products to our distribution centers. We offer competitive, national freight rates and a dedicated truck fleet to all our warehouses.  Some of the advantages of using UNFI’s Freight Service include:

  • We take ownership of your product at the moment we pick it up
  • We pay the unloading and appointment fees for you
  • We plan the fastest, most cost effective way to move your products.
  • We have state-of-the-art supply chain technology for highest quality control

For more details, please e-mail Jennifer Leite at Ship4U@unfi.com.

GRO Organic Check-Off - Comment by April 19

Now is the time for industry and consumers to submit comments to USDA in support of the Organic Research, Promotion and Information Order proposal.

Farmers and businesses can make comments here http://groorganic.net/business-action/.  Please share this link with your customers and consumers to make their comments: http://groorganic.net/consumer-action.

Click here for more information.

The deadline to submit comments is April 19th 2017.