Service Level Updates
Service level continues to be the most critical issue we face in our industry. We see and understand the roadblocks that you’re facing regarding shortages, transportation, and other variables. It is imperative that you communicate with your Supplier Merchandising Manager and Buyer whenever something comes up that could interrupt supply in any way. Please also reach out with suggestions and recommendations on how best to order to maximize your production and inventory availability.
When we work together, we do what’s best for our mutual customers. We thank you for the partnership.
Chief Supply Chain Officer – Mark Bushway
We are pleased to announce that Mark Bushway has been appointed our new Chief Supply Chain Officer. Mark will lead our team supporting our fulfillment network across North America. He will officially assume his new role and responsibilities on Monday, January 3rd, 2022.
Mark has been our President of the Atlantic Region since 2018. Mark’s wealth of experience and unique balance in both distribution and sales will make him an outstanding leader for our fulfillment network.
Pacific Region President – Bob Garibaldi
Bob Garibaldi has been named President of the Pacific Region effective immediately. Bob has served as UNFI’s Senior Vice President of Sales in the Pacific Region since 2018. He began his career with UNFI’s Pacific region following the acquisition of SUPERVALU. Before that, Bob spent 22 years in various leadership roles overseeing sales and customer service on the west coast for both SUPERVALU and Unified Grocers.
Please join me in congratulating Mark and Bob on their new roles.
myUNFI Carrier Appointments
Carrier Appointments within myUNFI provides the ability to schedule and/or reschedule inbound appointments at UNFI facilities online for faster service. It also provides visibility to view standing, scheduled, and past appointments.
To utilize the service and add users, please request a login by emailing MyUNFIPortalSetup@unfi.com. Be sure to include your email address, name, carrier company, and a contact phone number to receive access.
You can learn more about myUNFI Carrier Appointments here.
UNFI Annual Advertising Agreement Utilization
In accordance with the UNFI Annual Advertising Agreement, if one submits more ads than allotted by each agreement, the supplier will be charged the a la carte Ad Insertions Rate. Suppliers are responsible for tracking their ad utilization against the allotted ads for their specified agreement level. This policy is effective March 1st, 2022. Here is the current Annual Advertising Agreement. If there are further questions, please contact your Supplier Merchandising Manager.
Supplier Merchandising Management (SMM) Updates
An updated list of UNFI SMMs, contact info, line, and category assignments can be found here on UNFI’s Supplier Support Site.
New Team Member
Aaron May, Senior Manager - UpNEXT, Providence, RI. Aaron has been promoted from his role as a Supplier Merchandising Manager to lead the UpNEXT team forward. He reports to Maureen Hines, Senior Director of Supplier Services.
Procurement Team Updates
An updated list of UNFI Procurement Team contacts and assignments can be found here on UNFI’s Supplier Support Site.
Accounts Payable (AP) Updates
An updated list of AP contacts and assignments can be found here on UNFI’s Supplier Support Site.
