Price Change Policy
During this time of unprecedented cost pressures, it is crucial all suppliers follow our policy regarding price changes. This policy, in place for the last several decades, requires 90 days written notice on all price changes. Notice period commences at the time complete and accurate paperwork is submitted to UNFI.
This notification period is required to allow retailers time to adjust their shelf prices and ensure the integrity of previously communicated pricing catalogs and promotional programs that reflect both regular and deal pricing to retailers months in the future.
Effective April 4th, please submit all changes for Natural Grocery, Frozen, Chill, and Branded Bulk to SupplierPriceChanges@unfi.com. All price changes for our Natural GM, HBC, Wellness, Candy, Baby, Pet, and Nutritional Bar should be submitted to WellnessPriceChanges@unfi.com. The completed price change submission should include the Price Change Form, a current price list, a spec sheet, and a cost justification letter on your letterhead. Please be sure to copy your Supplier Merchandising Manager.
It is our expectation that UNFI will be communicated changes at the same time, and with no sooner price change effective date, as other distributors and retailers.
For some commodity items, UNFI will accept less than 90 days, however, prior written approval from your Supplier Merchandising Manager is required.
MyUNFI Delivery Scheduling Appointment Database
Be sure to register for the MyUNFI delivery appointment scheduling site if you have not already done so. This site provides easy access to schedule, reschedule, and view past and future inbound appointments to our facilities. For further information or to sign up, please contact myunfiportalsetup@unfi.com.
Site Benefits:
- Makes scheduling appointments quicker and provides visibility to view standing, scheduled, and past appointments.
- Upon submitting your load information, you will receive immediate response with available appointment times.
- Select your preferred appointment time and the UNFI Inbound Logistics (IBL) team will review and approve.
- A confirmation email from TMSApp@unfi.com with approved appointment time will be sent, and it will appear in the Upcoming tab of your dashboard.
- Rescheduling existing appointment times can be easily done in the portal and a new confirmation email will be sent.
Supplier Diversity Program: Register Now!
UNFI is committed to developing, fostering, and retaining relationships with diverse businesses owned by minorities, women, veterans (and service-disabled veterans), and members of the LGBTQ+ community.
Are you a certified diverse-owned business? Throughout the year we will be featuring brands on social media, through print publications, and at our tabletop showcases. Let us use our platform to amplify your brand story and get your products in front of our retail partners. For the opportunity to be featured please register with our Supplier Diversity Program on the UNFI Supplier Registration Portal.
Are you a diverse-owned business looking to get certified? We can provide information on our affiliated third-party certifiers. Please email us at supplierdiversity@unfi.com for more information.
In Person Meetings
UNFI is once again allowing in person meetings at corporate headquarters in Providence, RI. All visitors must be vaccinated against COVID-19. Upon arrival, visitors will be asked to sign an attestation form confirming their vaccinated status.
UNFI UpNext
The UNFI UpNext program is inviting new brands to apply for entry here. The process and parameters of the program have shifted. UpNext is committed to emerging brands, diverse suppliers, and category disruptors. All that apply will be given customized feedback on their brand and how they could best partner with a distributor like UNFI. If an application stands out, the UpNext team will request a short video detailing why the brand and its offerings are a good fit for the program.
For more information on the program click here, check out the website, or email UNFIUpNext@unfi.com.
Community Marketplace by UNFI Celebrates Their One Year Anniversary!
UNFI’s Community Marketplace program creates a growing universe of products that aren’t carried in our DCs. Dropship capable suppliers can enhance visibility for their entire portfolio of items without meeting DC and Customer movement requirements. Reach out to marketplace@unfi.com with questions and/or products!
Supplier Merchandising Management (SMM) Updates
An updated list of UNFI SMMs, contact info, line, and category assignments can be found here on UNFI’s Supplier Support Site.
New Team Members
Jack Hazard, Supplier Merchandising Manager, Providence, RI. Jack has been with UNFI since 2018 and comes to the team from his most recent role of Senior Buyer & Forecaster. He is attending the University of Maine for his MBA. He reports to Ozzy Monteiro, Senior Manager Supplier Merchandising. Jack is a Buffalo Bills and Buffalo Sabres fan.
Patrick Bowlby, Supplier Merchandising Manager, Providence, RI. Patrick had been working in various roles on the Procurement team, most recently as a Buyer II managing some of the larger desks. He has retail experience which helps to build a strong foundation to his understanding of the Supplier Merchandising role. Patrick reports to Amie Thayer, Senior Manager Supplier Merchandising.
Procurement Team Updates
An updated list of UNFI Procurement Team contacts and assignments can be found here on UNFI’s Supplier Support Site.
Accounts Payable (AP) Updates
An updated list of AP contacts and assignments can be found here on UNFI’s Supplier Support Site.
