Supplier Relationship Management (SRM) Updates
An updated list of UNFI SRMs, contact info, line, and category assignments can be found here on UNFI’s Supplier Support Site.Procurement Team Updates
An updated list of UNFI Procurement Team contacts and assignments can be found here on UNFI’s Supplier Support Site.Accounts Payable (AP) Updates
An updated list of AP contacts and assignments can be found here on UNFI’s Supplier Support Site.Sales Team Contact Updates
An updated list of Sales Team contacts can be found here on UNFI’s Supplier Support Site.Third Party Billing Admin Fee Change
UNFI offers optional Third Party Billing services to Suppliers to streamline our Customers’ financial transactions and pass through billings directly to Suppliers as requested of us. Our current fee structure for this service has remained the same for many years, while the cost to support the volume and size of this activity has risen significantly. We have reviewed the past years’ activity and determined that it is necessary to modify the current structure to cover the costs associated with managing this process.Please be advised that beginning on February 2, 2020, the new fee structure for this optional service will be a minimum $20 fee per invoice and a maximum $500 fee per invoice. All other parameters of the program, including the 10% administration fee rate, will remain the same.
These charges will be applied and deducted on all Third Party Billing services you elect to have UNFI execute for remittances submitted to UNFI from the effective date, regardless of when the activity occurred.
As is currently the case, backup data is dependent on what the Retailer provides and may include:
- Deduction Code Noted on a Supplier’s remittance
- Retailer Name
- Retailer’s Invoice #
- Type of Deduction
- Retailer’s Deduction Amount
- UNFI Admin Fee
- Total Deduction Amount
Should you have any questions, please reach out to your SRM.
UNFI Educational Series
Our Educational Series for Suppliers has been updated for 2020. Click here and read all six volumes covering a multitude of subjects for partnering with UNFI.NEW! Sponsored Order Guides on Our Customer Portal
Our Customers are ordering through UNFI’s Customer Portal more than ever. The home page gets approximately 325,000 – 350,000 views per month, mostly from our Independent Customers. Suppliers are now able to feature their items within a curated Product Listing on our Order Guide page. The Order Guide page is used by customers for quick access to their custom lists they have created for easier purchasing. Now we are going to be listing our Sponsored Order Guides on this page as well.There are two parts to this program:
- Monthly Theme Opt-In (Invite Only)
- Vendor Specific Sponsored Listing
Each month, there will be themes created and Suppliers are invited to have items listed as well. There is also an option for Suppliers with multiple brands to have all items listed in a one stop listing for easier ordering for our Customers.
From the onset of this program, traffic on the Order Guide Site has increased 450%! Don’t miss out on this great digital opportunity. For more information, please contact Emma Padden at epadden@unfi.com.
UNFI Logistics
Did you know that UNFI’s Logistics Services are available for both Natural and Conventional Suppliers? We have 60 experienced associates located coast to coast focused on moving product from Suppliers into every Distribution Center (DC). Our team is in constant contact with carriers, purchasing, and our DCs to ensure safe and timely deliveries.What Are the Benefits of Utilizing UNFI Logistics?
UNFI can save you money and provide peace of mind.- We take ownership of your products at the time of pickup, so there are no worries about lost or damaged freight.
- We pay all unloading, lumper, and appointment fees.
- We have standing appointments at all of our DCs
- We have cross-country partnerships with best in class carriers
- We use state of the art technology to schedule and track your shipment
What Can I Expect as a UNFI Logistics Managed Supplier?
- Simplified Planning – Our experienced associates manage the process from pickup to final delivery.
- Standard Pickup Days – A regular weekly pickup day is assigned based on UNFI’s routing schedule to create consistent shipping patterns.
- Dynamic Transportation Options – The UNFI Logistics Team implements the fastest and most efficient route to move freight, taking advantage of many options such as UNFI’s private fleet, our dedicated crossdock network, or one of several contracted carriers.
Getting started is simple. If you are interested in finding out more about UNFI Logistics Services, please reach out to Jonathan Wik at logisticsservices@unfi.com.
