Tuesday, April 7, 2020

3.26.2020 COVID-19 Update

Let me begin with THANK YOU. We are grateful to all UNFI suppliers for the extraordinary work you are doing to service our mutual customers, as well as all Americans. It is crucially important that we continue doing everything possible to facilitate the flow of food, and key non-food items, to all retailers. They are counting on us.

The extraordinary demand experienced by our customers continues at a record pace, resulting in historically high purchase orders being placed by our Procurement team in an effort to continue meeting this demand.  We have one critical ask of you to help us be as efficient and effective as possible. Please communicate updates on the following:

  • any purchase order shortages you expect
  • any shipping updates (any change in PO availability date for pick up on UNFI managed freight or any scheduled delivery changes/updates on supplier managed freight)
  • and/or any future changes to your previously communicated ordering guidelines (lead time, minimum orders, allocations, etc)

This is critical information that will help us better manage our business, and we need this information
whenever you have it available. While UNFI typically asks you to share this information 72 hours or more in advance of our pickup, or your delivery, we need to receive any and all updates you have available regardless of their timing. To facilitate the large amount of Purchase Order and Shipping Update information we expect to receive, please send all such communications to the following email until further notice:
SupplierPandemicPlanning@unfi.com

Your regular UNFI contacts in Merchandising and Supplier Management stand ready to address any questions or concerns you may have. Thank you for your partnership and your amazing support during this time.

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